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Welcome To FAQ PAGE


Who is is a nature travel package specialist. We are wholly owned by Endemic Net & Services.

How to book tour packages with

Please fill in the form provided or simply send us your requirements. We will respond to your request and send you the best deal around.

Why I don’t receive your reply email after 48hrs?

Your email could have gone missing during the sending process or email server failure. Please re-send request email and send a carbon copy (CC) to

What should I do if I still do not receive any reply after sending email to

Please call us at the helpdesk number that is provided on the Contact Us page, or call us at +6035123012  or +60163832222

What are usually not included in the Tour Package?

Alcohol drinks, personal equipments, personal phone call…please refer to the itinerary that we send to you.

Do process visa for me?

We are not able to process visa application for you at this time. Kindly to refer to the respective embassy or representative in your home country.

Do I need to do medical checkup before departure?

It is always good to seek advice from your doctor before traveling. Some of our clients have gone for medical checkup before departure. Do ask your doctor for any medical advice

Do I need travel insurance?

We advice all travelers to subscribe to travel insurance policy before departure.

How do I pay online?

We are using PayPal to receive your payment online, once your fund is transferred to our PayPal account, your package confirmations* will be ready. 

How do I pay offline?

You can direct transfer the fund to our given bank details from your home bank. Please refer to the list of bank details from our billing department.

What if I want to cancel and obtain a refund?

There would be no refunds for cancellation after the tour has commenced or for any tours, transfer, accommodation, meals or any other services provided not utilized within 2 weeks before departure date. However we can re-arrange (package that is 15 days or more) the date and package that you have already booked to another new date. All re-arranged packages will be subject to 10% administrative fees and the departure date is subjected to tour availability. Please note that, 5% credit card charges incurred on bookings are non-refundable.

How about child fare?

Yes. Usually children get special discounted prices(10-40%). Please refer to “Child Rate” on the package brochures that we send to you.






Popular Day Tour

Kuala Lumpur

 Elephant Tour

 Deerland Park

 Firefly Tour

 Waterfall Trekking
 Batu Cave Tour
 Adventure Caving
 Ridge Hiking- Tabur
 Bird Watching
 River Rafting
 Cooking Class- New

Kota Kinabalu

 Orangutan Tour

 Proboscis Monkey

 Rafflesia Tour

 River Rafting

 Kinabalu Park

 Poring Hot Spring

 Tip Of Borneo

 Marine Park (TAR)

 Bird Watching




 Orangutan Tour

 Culture Village

 Longhouse Tour

 Rafflesia -G Gading

 Bako National Park
 Fairy Cave
 Dolphin & Mangrove

 Bird Watching


Miri, Sarawak

 Longhouse Tour
 Lampir Hill NP
 Gua Niah NP

 Mulu 2 days 1 night


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Image Gallery Link:

Sungai Chilling Waterfall Gua Batu Maloi Gua Kelawar 6 Mile Tunnel Lion Rock Tabur Hill Thaipusam Terenganu Beach 1 2 3 Tioman Island Sekayu Waterfall Bukit Keluang Kelantan Culture Tip of Borneo Bukit Kutu Khao Yai National Park 1  Angkor wat 1 2 Kuala Gula Birds Pictures 1 2

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